Terms of Use

Provider and agreement

Livona is provided by Cod3.io GmbH, Hegiweg 2, 4457 Diegten, Switzerland. By downloading, accessing, or using Livona, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the service.

Eligibility and family authority

You must be legally capable of entering this agreement. Livona is intended for adults acting as parents or authorised caregivers and is not directed to children.

You are responsible for ensuring that you may enter and share information about a child and invite other caregivers. Do not add a person to a household unless they are authorised to access the relevant family information.

The Livona service

Livona provides local tracking, timelines, optional insights, widgets, exports, and—where enabled—accounts, backup, and Family Sync. Features may vary by device, operating system, region, subscription, and release stage.

An account is not required for functions that work entirely on the device. An account may be required for backup, restoration, or sharing between people and devices.

Health and medical disclaimer

Livona is an organisational and informational tool. It is not a medical device, does not provide a diagnosis or treatment, and does not replace a physician, midwife, emergency service, or other qualified professional.

Do not delay seeking professional help because of information in Livona. In an emergency, contact the appropriate emergency service immediately. You remain responsible for care decisions and for checking the accuracy and relevance of entries and insights.

Premium subscriptions

Livona may offer monthly and annual automatically renewing Premium subscriptions. The exact product name, billing period, local price, currency, included features, any trial, and the amount charged are displayed by the App Store or Google Play before you confirm a purchase.

Payment is charged to your Apple ID or Google Play account when the purchase is confirmed. Premium renews automatically for the selected period unless you cancel before the platform's renewal deadline. Premium provides recurring access to the features shown in the purchase screen; it does not guarantee any specific future feature.

• Apple App Store: renewal is charged within the platform's applicable renewal window. Turn off automatic renewal in your Apple ID subscription settings, normally at least 24 hours before the current period ends.
• Google Play: you are charged at the beginning of each billing cycle until cancellation. Uninstalling the app does not cancel the subscription.
• If a free trial is offered, the purchase screen states its length, the price after the trial, and how to cancel. Any unused portion may end when a paid subscription begins, subject to platform rules and applicable law.
• A subscription remains available until the end of the paid period after cancellation unless the store or applicable law provides otherwise.

Price changes, cancellation, and refunds

We may change subscription prices for valid reasons such as changes to features, operating costs, taxes, or market conditions. Apple or Google will provide any notice or request for consent required by their rules and applicable law before a higher price takes effect.

Cancellation stops future renewal but does not normally create a partial refund for the current period. Refunds and statutory withdrawal rights are handled under the rules of the store where you purchased and mandatory consumer law. Deleting a Livona account or uninstalling Livona does not cancel your App Store or Google Play subscription.

Licence and permitted use

Cod3.io GmbH grants you a personal, limited, non-exclusive, non-transferable, revocable licence to use Livona on devices you own or control, subject to these Terms and the applicable store usage rules. Family-sharing rights apply only where supported by the relevant store and product.

You may not copy, sell, rent, sublicense, reverse engineer, bypass security or subscription controls, scrape the service, introduce malicious code, misuse another household's access, or use Livona unlawfully, except where a restriction is prohibited by mandatory law.

Your information and household sharing

You retain your rights in information you enter. You grant Cod3.io GmbH the limited permission needed to store, process, synchronise, back up, display, and export it solely to provide and protect Livona according to your choices.

You are responsible for entries, invitations, permissions, and exports made through your account or device. Shared household members may see and change information according to their permissions. Remove access promptly when a caregiver should no longer participate.

Availability, changes, and updates

We work to keep Livona reliable but do not promise uninterrupted or error-free availability. Offline features, third-party platforms, networks, maintenance, security incidents, or force-majeure events may affect service.

We may improve, add, remove, or discontinue features where reasonably necessary. We will avoid materially reducing paid functionality during a current billing period without an appropriate remedy where required by law. Security or compatibility updates may be required to continue using online features.

Apple and Google terms

For an iOS purchase, this agreement is between you and Cod3.io GmbH, not Apple. Cod3.io GmbH—not Apple—is responsible for Livona, maintenance, support, warranties, product claims, and intellectual-property claims to the extent required by the applicable App Store terms. Apple and its subsidiaries are third-party beneficiaries and may enforce the relevant provisions after your acceptance.

The Apple Standard End User License Agreement applies where Apple provides it and no separate custom EULA supersedes it. Apple Media Services Terms, Google Play Terms, and other mandatory platform rules also apply. You must comply with third-party terms and applicable export-control and sanctions laws.

Privacy

Our Privacy Policy explains how Livona handles personal and sensitive family information. It forms part of these Terms. Review it before enabling account, sync, backup, or household-sharing features.

Suspension, termination, and account deletion

You may stop using Livona at any time and may initiate account deletion in the app. Remember to cancel any store subscription separately.

We may restrict or terminate online access where reasonably necessary for serious or repeated breach, security, fraud, harm to others, legal requirements, or discontinuation. Where appropriate, we will provide notice and an opportunity to remedy. Mandatory rights and access to exports remain unaffected where applicable.

Warranties and liability

Livona is provided with reasonable care and, except for mandatory warranties, on an “as available” basis. To the extent permitted by law, Cod3.io GmbH is not liable for indirect or consequential loss, lost data caused by device failure or lack of backup, or decisions made contrary to the medical disclaimer.

Nothing in these Terms excludes liability for intent, gross negligence, death or personal injury caused by negligence, mandatory product liability, or any liability or consumer right that cannot legally be excluded or limited.

Governing law and disputes

Swiss law applies, excluding conflict-of-law rules, subject to mandatory consumer protections in your country of residence. Courts at the registered seat of Cod3.io GmbH have jurisdiction where legally permitted; mandatory consumer venues remain available.

Please contact us first so we can try to resolve a concern directly.

Changes and language

We may update these Terms for legal, security, operational, or product reasons. Material changes will be communicated appropriately and, where required, will take effect only after notice or acceptance. Continued use after the effective date means acceptance where legally permitted.

The English and German versions are intended to have the same meaning. Where legally permitted and a conflict remains, the German version prevails.